Information Technology Service Management(ITSM) service toolset will be replaced by ServiceNow which is most mature ITMS toolset on the market.
Below is the first training for the new toolset introduction.
What will learn in this training,
□ How to get an instance to practice your skills.
□ Understand the benefits of the Now platform.
□ Be able to set up a homepage to dispaly highlights acress a user's records
□ Complete and update forms with real-time information
□ View and organize recordds.
□ Communicate and collaborate within the Now platform.
□ Receive and share updates acress your organization.
□ Find help on the platform.
□ Collaborate visually on records.
□ Create and share reports.
Get Started with the Now Platform - Now Learning (service-now.com)
Path/Course Overview - Now Learning
nowlearning.service-now.com
